Cookies Policy

Effective date: 01 June 2026

1. Overview

This Cookies Policy explains how Foconta ("we", "us", "our") uses cookies and similar technologies on foconta.co.uk and related services (the "Service").

This Policy should be read together with our Privacy Policy. It applies to our website, user dashboard, AI business plan tools, Expert Order flows, Token purchase flows, Expert registration flows and related digital services.

By using our cookie banner or Cookie Settings panel, you can accept, reject or customise non-essential cookies as described below.

Controller: THE COMPANY YOU NEED LTD
Company number: 15967968
Registered office: 31 Auctioneers Way, Northampton, United Kingdom, NN1 1HF
Trading name: Foconta
Contact: info@foconta.co.uk

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, such as login sessions, preferences, security settings and usage activity.

Similar technologies may include:

localStorage;

sessionStorage;

pixels;

tags;

SDK identifiers;

device or browser identifiers;

tracking scripts;

server-side event tags;

security and fraud-prevention identifiers.

For the purposes of this Policy, we refer to these technologies collectively as "cookies" unless stated otherwise.

3. Why We Use Cookies

We use cookies and similar technologies to:

operate the Service;

keep users logged in securely;

protect accounts and payments;

prevent fraud, abuse and bot activity;

remember cookie choices and user preferences;

support Token purchase and checkout flows;

support AI generation and Expert Order workflows;

remember limited draft or form progress where appropriate;

measure website and product performance;

understand how users interact with the Service;

improve user experience and reliability;

attribute sign-ups, Token purchases and package selections to marketing campaigns where consent is given;

support analytics, advertising and remarketing where permitted.

4. Cookie Categories We Use

4.1 Necessary / Essential Cookies

These cookies are required for the Service to work properly. They may be used for:

authentication;

login sessions;

account security;

CSRF protection;

fraud prevention;

load balancing;

payment session integrity;

consent logging;

access control;

basic platform functionality.

Essential cookies do not require consent because they are necessary to provide the Service you request.

4.2 Functional Cookies

Functional cookies help us remember choices and improve usability. They may be used for:

language preferences;

currency preference between EUR and USD;

dashboard display preferences;

saved form progress;

brief or generator draft preferences;

selected Specialisation in an Expert Order flow;

last viewed Token or package option;

interface settings.

Functional cookies are used where you consent, unless they are strictly necessary for a requested feature.

4.3 Performance and Analytics Cookies

Performance and analytics cookies help us understand how the Service is used and how it performs. They may collect information about:

page views;

clicks;

navigation paths;

conversion events;

loading speed;

errors;

abandoned flows;

AI generation attempts;

Expert Order flow completion;

Token top-up flow performance;

general product usage.

Where possible, we use aggregated or pseudonymised analytics. Non-essential analytics cookies are used only where permitted by law and according to your choices.

4.4 Marketing and Advertising Cookies

Marketing cookies may be used to:

measure advertising performance;

understand campaign attribution;

track sign-ups from campaigns;

measure Token purchases or package selections linked to advertising;

support remarketing;

improve relevance of marketing messages.

These cookies are set only where you have given consent, unless another lawful and legally permitted configuration applies.

4.5 Security and Anti-Abuse Technologies

We may use cookies, device signals and similar technologies to:

detect suspicious login attempts;

prevent payment fraud;

reduce chargeback abuse;

protect Expert payout processes;

detect bot traffic;

prevent misuse of AI generation tools;

protect the Service from automated attacks;

enforce rate limits and security controls.

Security and anti-abuse technologies may be treated as essential where they are necessary to protect the Service, users, payments or accounts.

5. Typical Cookies and Storage Keys

Cookie names, storage keys and lifetimes may change depending on platform releases, security updates and third-party provider changes. The current list, where available, may be shown in the Cookie Settings panel.

Some localStorage or sessionStorage items may remain until you clear browser storage, log out, or change relevant settings.

6. Consent and Legal Basis

We comply with applicable UK privacy rules, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Essential cookies are used because they are strictly necessary to provide the Service.

Non-essential cookies are used only where you consent or where another legally permitted basis applies.

You can accept, reject or customise non-essential cookies through the cookie banner or Cookie Settings panel.

We do not use pre-ticked boxes for non-essential cookie consent.

You can withdraw consent at any time.

Withdrawal of consent does not affect processing that took place lawfully before withdrawal.

For more information about our legal bases for processing personal data, please review our Privacy Policy.

7. How We Record Cookie Choices

When you save your cookie preferences, we may record:

selected consent categories;

consent status;

timestamp;

policy or banner version;

device or browser information;

IP address;

user-agent;

region or country information where relevant.

We keep consent records to demonstrate compliance, manage user preferences and resolve disputes. Consent records are typically retained for at least 24 months, and longer where required for legal, regulatory, security or dispute purposes.

8. Third-Party Cookies and Providers

We may use third-party providers that set or read cookies or similar identifiers as part of the Service. These providers may support:

hosting and content delivery;

payment processing;

fraud prevention;

analytics;

error tracking;

email delivery;

marketing attribution;

advertising;

customer support;

AI infrastructure;

Expert workflow and communication tools.

Third-party providers may process data according to their own privacy notices where they act as independent controllers, or according to our instructions where they act as processors.

Where practical, a current list of relevant third-party tools or cookie providers may be made available in the Cookie Settings panel or Privacy Policy.

9. International Transfers

Some cookie-related providers or infrastructure may process information outside the United Kingdom or the European Economic Area.

Where international transfers occur, we use appropriate safeguards where required, such as:

UK adequacy regulations;

EU adequacy decisions, where relevant;

the UK International Data Transfer Agreement;

the UK Addendum to the EU Standard Contractual Clauses;

EU Standard Contractual Clauses;

supplementary technical and organisational safeguards where appropriate.

10. Managing or Withdrawing Consent

You can manage cookies in several ways:

use the cookie banner when it appears;

open Cookie Settings from the website footer or available settings area;

accept all non-essential cookies;

reject all non-essential cookies;

customise cookie categories;

clear cookies and site data in your browser;

use private or incognito browsing mode;

configure browser-level privacy settings.

If you disable or reject certain cookies, some features may not work properly. For example, you may be logged out, preferences may not be saved, form progress may be lost, Token package preferences may not persist, or Expert Order draft progress may not be remembered.

11. Global Privacy Control and Do Not Track

If your browser sends a Global Privacy Control (GPC) or similar signal, we will treat it as an opt-out from non-essential cookies where technically feasible and consistent with applicable law.

Some browsers also provide "Do Not Track" signals. There is no consistent industry standard for responding to all such signals, but we will apply available privacy choices through our Cookie Settings and supported technical controls.

12. Cookies and Expert Users

If you register or operate as an Expert, cookies and similar technologies may also be used to:

maintain secure Expert login sessions;

support Expert onboarding;

remember selected Specialisations;

manage Expert dashboard preferences;

support Order assignment workflow;

protect payout request processes;

prevent fraud, abuse and unauthorised access;

measure Expert workflow reliability.

Security-related cookies and identifiers used for Expert account protection may be essential.

13. Changes to This Cookies Policy

We may update this Cookies Policy from time to time, including when we add, remove or change cookies, analytics tools, advertising tools, payment flows, Expert workflows or technical providers.

Material changes will be notified by email, dashboard notice, cookie banner update or prominent website notice where appropriate.

The Effective date at the top of this Policy indicates the latest version.

14. Contact

Questions about cookies or this Policy should be sent to:

THE COMPANY YOU NEED LTD
Registered office: 31 Auctioneers Way, Northampton, United Kingdom, NN1 1HF
Email: info@foconta.co.uk
Tel: +44 7537 166412